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CheckMyDelay

Your flight was late.Someone owes you money.

European rules put a price on a ruined journey: up to €600, whoever you flew with, and you do not need a lawyer or an agency to collect it.

The final destination on your ticket, not a connection.

What happened

Measured when the doors opened at your destination, not at departure.

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Any airline
On any flight leaving the EU or the UK. Coming in, if the airline is European.
Up to six years back
The deadline is set by the country you flew from, not by the airline.
No account, no email
There is nothing to sign up for and nothing to unsubscribe from.
An empty airport departure gate late at night, rain running down the glass, an aircraft waiting at the jetbridge.

Three hours late is counted where you landed. Not at the gate you waited in.

Regulation 261/2004 · Article 7

The amount is set by distance, not by what you paid.

Three bands, measured in a straight line from where you took off to where you were going. A €39 ticket and a €900 ticket over the same route are worth exactly the same.

1 500 km3 500 kmMUCLIS
Munich to Lisbon, 1,984 km, delayed 5 hours
  • €250Up to 1 500 km
  • €4001 500 to 3 500 km
  • €600Over 3 500 km

The letter · three moments

You leave with the letter already written.

Not a template with blanks. Your route, your distance, your amount, and the article of the Regulation each one rests on. Copy it, or print it.

  • Ask the reason

    The airline has not said why yet.

  • Claim the money

    You are ready to be paid.

  • Push back

    They blamed a technical fault.

Claim the moneyGenerated
To: Lufthansa Customer Relations
Subject: Claim under Regulation (EC) No 261/2004

Date of flight: 2026-05-14
Route: MUC (Munich) to LIS (Lisbon)
Operating carrier: Lufthansa

The flight arrived at its final destination 5 hours behind the scheduled arrival time.

I claim compensation of €400 under Article 7 of Regulation (EC) No 261/2004.

The great circle distance between the departure airport and the final destination is approximately 1984 km, which places this flight in the corresponding compensation band.

If you intend to rely on extraordinary circumstances under Article 5(3), please state those circumstances and provide the evidence supporting them. The burden of proof rests with the operating air carrier.

Please confirm payment within 14 days of the date of this message.

Yours faithfully,
[Your name]
[Your booking reference]
[Your contact details]
Munich to Lisbon, delayed 5 hours, 1,984 km, worth €400

The fee · a worked example

Claim services keep a quarter of your payout. Sometimes half.

Writing to the airline yourself costs nothing and takes one email. We generate that email, and the two follow-ups you will need if they refuse.

You send the letter yourself
The whole payment reaches you.
€400
A claim service sends it for you
They keep €100, taken out of your payout rather than charged up front.
€300
What CheckMyDelay charges
Whatever the airline ends up paying you.
€0

Worked on a €400 claim, at the 25% fee the largest claim services publish. The band your own flight falls in changes the figures, not the proportions.

Final call

It takes about thirty seconds.

Your route, your airline, and how late you were. That is the whole check.

Check what you are owed