Claiming for a flight from Norway

Who enforces this

Every state bound by the Regulation must designate a body to enforce it. In Norway that is Luftfartstilsynet. Complaining to them costs nothing, and airlines tend to answer a regulator faster than they answer a passenger.

The deadline

Deadlines are set by national law, not by the Regulation, and they range from one year to six across Europe. We publish a figure only where we hold a verified source, and we do not yet have one for Norway. Confirm the deadline with Luftfartstilsynet before you file, because a claim brought late can be refused on that ground alone.

What to do first

Write to the airline before you write to anyone else. The enforcement body will expect to see that you gave the airline a chance to answer, and most claims are settled at that stage. Ask them to state the cause of the disruption in writing: that single question decides whether they owe you anything.

Check what your flight is worth and we will write the letter for you.