Claim service or do it yourself

Claim companies do genuinely useful work. They also charge for it, and the charge is a share of your compensation rather than a fee you can compare in advance. On a €600 claim, a 25% cut is €150 and a 50% cut is €300.

Doing it yourself

You write to the airline citing the Regulation, you attach your boarding pass, and you wait. If they refuse on the basis of a technical fault, you write again citing the ruling that says a technical fault is not a defence. If they go quiet, you complain to your national enforcement body, which is free.

That is the entire process, and it is why we generate all three letters for you. The median case is one email and a wait. You keep 100%.

When a service earns its cut

When the airline has already refused twice and the next step is court. When the airline is outside your country and you would be litigating in a language you do not read. When the claim is old and the paperwork is gone. When the honest answer is that you will otherwise never get round to it, and a share of something beats all of nothing.

How we get paid

We take a commission when someone reaches a claim service through our link. We take nothing when you send the letter yourself, which is why the free option is the larger button and sits first. We would rather tell you this plainly than have you work it out later.

Check what you are owed, then decide which route is worth it.